Vendor Information
Rules
- We are a family friendly store that appeals to customers of all ages. Any vendor merchandise that is deemed inappropriate by store staff and/or the ownership team for any reason will be removed from the sales floor at their sole discretion. (Ex. No politics or adult only products)
- Vendors should keep their merchandise seasonal. We will remove out of season merchandise from the sales floor as needed to maintain a seasonally appropriate look and feel. (Ex. No Christmas items in January)
- Items should not remain on the sales floor for longer than 90 days. Any item that has been in the store longer than that time may be pulled from the sales floor and placed in the stockroom for pickup. There are some exceptions based on product category sold.
- All items must be in brand-new condition (no used items). Items thrifted or resold from other stores will not be allowed.
- No direct sales or multi-level marketing products will be allowed.
- Items purchased for resale must be done so through reputable wholesale channels. For handmade vendors: wholesale products should not account for more than 25% of your product line and items must reasonably complement your main product line.
- A change in the nature of the vendor’s business or the type of items made or sold as listed in the vendor’s contract must be approved. An additional application and pictures may be required.
- Vendors are encouraged to restock and refresh their sections often. We will refresh and relocate vendor spaces from time to time to complement the store flow.
- If a vendor does not have enough merchandise to fill their section, we will fill the section with items until the vendor is able to restock. A vendor who continually fails to restock or neglects their section may be moved to a smaller section or asked to leave the store.
- All items must contain the appropriate barcode label generated by the store’s point of sale. Items without barcode labels will be pulled from the sales floor.
- For a cohesive look and feel we provide all brackets, hanging fixtures and shelving for wall spaces, as well as a variety of racks and tables. Vendors are permitted to bring in smaller fixtures and décor needed to display their merchandise.
- Any large fixtures, tables, mannequins or other large or tall display items will not be allowed.
- Clothing vendors must provide their own hangers. All hangers must be black.
- The store is not responsible for items that are lost, stolen or damaged.
- Vendors are not permitted to sell in a brick and mortar / storefront within 2 miles of the store. This does not include online sales, markets, or events.
- Vendors are responsible for reviewing the Vendor Handbook and understanding and adhering to the store operations as outlined.
Frequently Asked Questions
What kind of vendors do you accept?
We accept a variety of handmade or designed by you vendors, as well as wholesale businesses. All items must be in brand-new condition (no used items). Items thrifted or resold from other stores will not be allowed, as well as direct sales or multi-level marketing products. There are some City restrictions to the Downtown area, such as weapons, tobacco, CBD or THC, that will not be allowed.
We will not permit business types that directly competes with a local business that has a “main focus”, such as Three Quartz Moon (Metaphysical - Sage, Rocks and Crystals) unless your product is of a completely different nature.
Existing boutique stores with a variety of products do not count as a “main focus” establishment.
Vendors are not permitted to sell in a brick and mortar / storefront within 2 miles of the store. This does not include online sales, markets, or events.
How do I become a vendor?
Just complete the vendor application HERE and we will be in touch when we have a space opening!
What is the contract term?
Vendors commit to a rolling six-month contract period. Contracts run from January-June and July-December. Vendors may terminate their contract with 30 days notice at the end of the six-month period.
What costs are associated with renting a vendor space?
There is a monthly space fee plus a 15% sales commission that collectively helps cover regular storefront expenses such as utilities, staff, marketing and supplies. Monthly space fees vary according to the size and location of the vendor space rented.
How do I know what space options are available?
We have a variety of sizes and spaces available to accommodate vendors of all types. On your application you will be asked to list your space preference and as spaces come available we work to find the best match.
Can a vendor access sales?
All vendors are provided a login to a vendor portal for you to access your sales, inventory and payout receipts for your business.
Do I need to be on-site in my space to sell merchandise?
No! We provide dedicated store management and sales staff.
What fixtures, if any, are provided?
For a cohesive look, we provide all shelving for wall spaces and a variety of table sizes. Vendors are permitted to bring in smaller fixtures and décor needed to display their merchandise and showcase their business. Large fixtures will not be permitted. Clothing vendors provide their own hangers. All hangers must be black.
How should items be tagged?
Vendors input their store inventory via the vendor portal. Barcodes are assigned to all items and all items must be tagged with our barcode labels before going out on the sales floor. Labels are printed in the store at the computer in the backroom. Vendors can stop by anytime during store hours to pick up their labels. Items can be tagged in advance or as they go out on the floor. More details on inventory and tagging can be found in the Vendor Handbook.
What about sales tax?
We calculate, hold and report all sales tax on items sold. Your sales paid and the store's commission are calculated before tax.
What about credit card fees?
Credit card fees are covered by the vendor and deducted from your monthly payout. We have competitive negotiated credit card processing rates and those savings are passed along to the vendors.
How do I know when my inventory is low? How and when do I restock?
Vendors are provided a login to access to their sales. You'll be able to manage your inventory by seeing what has sold. You can restock your space at anytime during business hours!
When are space fees due? When are sales paid?
Vendors pay upfront for their first month space fee. After the first month, the space fees for the upcoming month are deducted from sales paid to you. Sales are processed the first business day of each month for the month prior via direct deposit.
Pricing & Layout
The map is for reference only and does not reflect the exact size or position of tables and spaces. Four shelves are provided with wall spaces.
Wall: W 3' x H 7' x D 12" - $125
Wall: W 3' x H 7' x D 16" - $150
Wall Single Shelf: W 32" x H 13" x D 12" - $45
Double-Sided Tower - $130
Table w/ Bench: Large 72" x 30" - $280
Table: Medium 48" x 30" - $200
Round Table: Large 36" - $165
Round Table: Small 24" - $75
Information on this page can change at any time